Privacy Policy
Your privacy matters to us. Here's how we protect and handle your information.
Introduction & Scope
Sharp Future Core Link ("we," "our," or "us") operates sharpfuturecorelink.com, providing budget prioritization and financial planning education services. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our platform.
This policy applies to all users accessing our services from Vietnam and internationally. We are committed to transparency about our data practices and your rights regarding personal information.
Information We Collect
Personal Information You Provide
- Contact details including name, email address, and phone number
- Account registration information and login credentials
- Financial goals and budget preferences you share with us
- Communication records when you contact our support team
- Survey responses and feedback about our services
- Payment information processed through secure third-party providers
Automatically Collected Information
- Device information including IP address, browser type, and operating system
- Usage patterns such as pages visited and time spent on our platform
- Location data based on IP address for regional content customization
- Cookies and similar tracking technologies for website functionality
- Technical logs for security monitoring and system maintenance
How We Use Your Information
We process your personal information for legitimate business purposes and to provide you with valuable financial education services. Our primary uses include:
Service Delivery & Support
We use your information to create and maintain your account, deliver educational content tailored to your interests, provide customer support, and process any transactions you make through our platform.
Communication & Updates
Your contact information helps us send important service updates, educational newsletters (with your consent), and respond to your inquiries. You can opt out of marketing communications at any time.
Data Sharing & Third Parties
We do not sell your personal information to third parties. However, we may share your data in specific circumstances:
Service Providers
We work with trusted third-party providers for payment processing, email delivery, analytics, and hosting services. These partners are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose information when required by Vietnamese law, court orders, or to protect our rights, prevent fraud, or ensure user safety. Any such disclosure will be limited to what is legally necessary.
Your Privacy Rights
You have significant control over your personal information. Under Vietnamese privacy laws and our commitment to transparency, you can exercise these rights:
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used and shared.
Correct Inaccuracies
Update or correct any incorrect or outdated personal information in your account or our records.
Delete Information
Request deletion of your personal data, subject to legal retention requirements and legitimate business needs.
Restrict Processing
Limit how we use your information while maintaining your account access and core service functionality.
To exercise these rights, contact us at [email protected]. We'll respond within 30 days and may require identity verification to protect your information.
Data Security & Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Data Breach Protocol
In the unlikely event of a security incident affecting your personal information, we will notify affected users within 72 hours and take immediate steps to contain the breach and prevent further unauthorized access.
Data Retention Periods
We retain your information only as long as necessary to provide services, comply with legal obligations, and protect our legitimate interests.
| Information Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Duration of account plus 2 years | Service delivery and support |
| Transaction Records | 7 years | Legal and tax compliance |
| Communication Logs | 3 years | Support and quality assurance |
| Website Analytics | 2 years | Service improvement |
| Marketing Data | Until consent withdrawn | Communication preferences |
International Data Transfers
Our primary servers are located in secure facilities with appropriate data protection standards. When we transfer data internationally for processing or storage, we ensure adequate protection through:
- Standard contractual clauses with service providers
- Adequacy decisions recognizing sufficient protection levels
- Additional safeguards including encryption and access controls
- Regular monitoring of data protection practices
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
Types of Cookies We Use
- Essential cookies for website functionality and security
- Analytics cookies to understand user behavior and improve services
- Preference cookies to remember your settings and customizations
- Marketing cookies for relevant content and advertising (with consent)
Children's Privacy
Our services are designed for adults and we do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected information from a child, we will promptly delete such information and terminate any associated account.
Parents or guardians who believe their child has provided personal information should contact us immediately for assistance.
Policy Updates & Changes
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Material changes will be communicated through email notifications and prominent website notices.
Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage users to review this policy regularly to stay informed about how we protect their information.
Contact Us About Privacy
For questions about this privacy policy, data protection practices, or to exercise your privacy rights:
Email: [email protected]
Phone: +84915042854
Address: Y Wang, Ea Tam, Thành phố Buôn Ma Thuột, Đắk Lắk 63000, Vietnam
We respond to privacy inquiries within 30 days and are committed to resolving any concerns you may have.